Managing costs and taking advantage of low freight rates, to be sure - but their real concern is maintaining a high level of customer service in a time of reduced demand.

Razat Gaurav, senior vice president of i2 Technologies, discusses how a stressed economy, globalization, tight financial markets and various delivery models such as software as a service will impact logistics in 2010.

Steve Rubinson, director of global trade compliance at JohnsonDiversey Inc., which markets environmentally friendly cleaning products, discusses how to manage the risk of delays related to adhering to trade regulations, and how cultural differences impact global businesses.

A conversation with Michael Martin, manager of global supply chain strategy at Black & Decker.