Over the next three years, manufacturers increasingly plan to use service as a competitive differentiator and aim to grow business through product service innovation and value-added services for existing products, according to Business Strategy: Modernizing the Service Chain with Smart Technology, a report from IDC Manufacturing Insights.
Formidable challenges, from tough economics to rising market complexity, are driving a profound rethinking in the manufacturing industry, according to a global survey by IDC Manufacturing Insights called "Business Strategy: The Journey Toward the People-Intensive Factory of the Future." In this context, effective factory management is essential. In fact, more than 43 percent of survey respondents declared they have a formal process in place to design future production plants.
The cloud offers the potential not only to transform how supply chain organizations procure IT capabilities but also to fundamentally change how they manage business processes.