Retailers generally have a reputation for being slow to embrace the latest innovations in technology. According to data from the U.S. Census Bureau, the retail industry as a whole spends far less on technology than nearly all other service sectors.

Retailers must put procedures in place to protect the long-term health of their businesses and ensure security concerns are a central part of their omnichannel strategies, according to a new industry report.

Organizational, operational and technology challenges are hampering retailers' omnichannel efforts; 40 percent of retailers report they are having difficulty integrating back-office technology across all of their channels.