Alex Stevens, manager of business development with OPEX Material Handling, discusses some of the drivers behind the omni-channel, and details the challenges that it presents for warehouse operations.

BNSF will spend $5bn on infrastructure this year, topping its record $4bn investment last year, says Steve Bobb, chief marketing officer. In addition to maintaining and improving service and capacity, BNSF will invest in logistics hubs and other future-focused infrastructure.

Rob Dugas, vice president of supply chain at Chick-fil-A, outlines the challenges around identifying and developing tomorrow's supply chain leaders and discusses the chain's strategic approach to this issue.

Hanna Ubl is a generational expert at BridgeWorks, a company that studies and consults on generational differences and the way those differences play out in the workplace. Ubl discusses Boomers, Xers and Millennials and says the Edge Generation, still in high school, will bring even more changes.

Marathon Data Systems has added delivery pickup and drop-off features to its cloud-based route-planning optimization software.

When Jim Bowes established the National Logistics & Distribution Conference 10 years ago his aim was to provide a small, non-sales oriented conference for senior supply chain executives. Bowes discusses how NLDC has evolved and what he thinks the future holds.