John J. Brown, director of supply chain risk management at Coca-Cola, discusses psychological factors that impact risk perception and how becoming more aware of these factors can help companies improve risk assessment and risk management.
Ryder System Inc. has created a mobile application of RydeSmart 3.0, its onboard telemetrics system for tracking truck fleets, for the iPhone and iPad.
Tom Boike, vice president of supplier management with UPS, details UPS's journey toward the adoption of cloud technology, and what it means for users of international logistics services.
Best Buy recently removed e-mail support from its web site, a move the company said was designed to improve response and to give customers the kind of interactions they seek. The problem with this change is twofold.
A company can live or die by the effectiveness of its service parts supply chain. Yet the requirements for managing that function can be brutally complex. John Reichert, WMS product marketing manager with TECSYS, provides a blueprint for the proper management of service parts.
Here are five more predictions for 2013 and beyond, from a panel of five well-informed (and well-fed) Silicon Valley business executives. (See my previous post for the first five.) Assembled in Santa Clara, Calif., by the San Francisco Roundtable of the Council of Supply Chain Management Professionals, these individuals took part in the group's fourth annual effort to answer that age-old question: What does the future hold for supply-chain management?
Demand uncertainty is far and away still the top concern of supply chain mangers, according to a survey by LifeWork Search, an employee recruitment firm. Eighteen percent felt inventory surplus was the top concern, 12 percent voted for inventory shortage, while 8 percent believe lead times are the top holiday concern, and 3 percent chose "other".