Gregory Schlegel, founder of the Supply Chain Risk Management Consortium at Lehigh University, describes how supply-chain risk is occupying a central role in university and professional education, and why it's vital that executives embrace the discipline.
Challenge: A customer operating on BluJay’s transportation management system experienced volume increases peaking weekly at 50% year-over-year, driven by COVID-19 and shifts in consumer demand. This created an immediate need to scale carrier procurement efforts to support increased load volumes, while keeping costs in line and meeting customer service expectations.
Lisa Anderson, founder and president of LMA Consulting Group Inc., offers advice on how supply-chain managers can function efficiently in a time of deep uncertainty – and why's it's vital to achieve visibility of both customers and suppliers.
Here's how logistics service providers can adapt to the unexpected to better predict shipment ETAs — and create a positive impact on their end customers.