While cash remains king at the point-of-sale, a variety of other digital payment methods are preferred by consumers, with 25 percent of all smartphone owners now using mobile wallets.
Retailers require a comprehensive mobile strategy if they are to effectively engage shoppers and enhance the customer experience, a survey of nearly 7,000 Synchrony Bank cardholders and shoppers in March and April reveals.
The internet already plays an indispensable role in the everyday life of billions. Yet the surface is only being scratched. The potential to bring new and more advantages to individuals around the world, and to benefit billions more people as they gain access, has few limits. Many of these benefits could have their biggest impact in emerging markets; unfortunately, these are the countries in which internet penetration and use often lag.
Globally, mobile technology has emerged as a primary engine of economic growth, stimulating enormous private-sector spending in both R&D and infrastructure, and profoundly changing daily lives - everywhere.
In less than a decade, the mobile internet revolution has overtaken the digital revolution and is still accelerating. Mobile penetration is increasing, the costs of access and devices are coming down, and more and more people in both developed and developing economies are using the mobile internet as their first - and often their only - means of going online. Let's look at the phenomenon in Europe.
Online sales are predicted to be about $300bn this year, rise to $335bn next year and be worth $512bn by 2020, according to research from FTI Consulting Inc.
As the volume of business-to-business purchases being made online continues to grow, B2B suppliers are responding by expanding their e-commerce platforms and overall omnichannel capabilities, according to new research from Accenture and hybris software, an SAP company.
Four years ago, when its little card reader attachments for phones and tablets began to show up in cabs and at farmers' markets, Square was one of the coolest, most innovative companies in Silicon Valley. That's over.
Retailers are prioritizing immediate investments in customer-facing tactics such as price, marketing and customer service over strategic infrastructure, according to research released from eBay Enterprise.
Staples says it is enhancing its omnichannel experience, including the ability to buy products online and pick them up in-store within hours, an easier way to pay online called Visa Checkout, new in-store kiosks and, for the first-time ever, an iPad app.
