The goal of omnichannel retailing is to create a seamless and transparent experience for the customer that enhances the retailer's brand. To date, the omnichannel retailing focus has been largely on the selling experience and not how the retailer gets the goods into the customer's hands. However, customers measure the entire shopping experience, including delivery. Omnichannel selling is making retailers responsible for home delivery, whether they like it or not, and last-mile delivery performance is the last word about the retailer in the customer's mind.
TNT is deploying seven 3.5-tonne electric express delivery vehicles for its operations in and around Amsterdam and Rotterdam, The Netherlands, as a partner of Freight Electric Vehicles in Urban Europe, an urban e-mobility project supported by the European Commission. FREVUE seeks to demonstrate to industry, consumers and policy makers how electric vehicles can meet the growing need for sustainable urban logistics.
Uber's mission is to offer "transportation as reliable as running water, everywhere for everyone". And perhaps "everything": it has begun experimenting with local delivery services, with the aim of becoming as disruptive in logistics as it has been in the taxi business.
Avid online shoppers have raised the bar on what it takes for a retailer to stay competitive. Consumers want advanced mobile features, flexible shipping options and hassle-free returns, according to the fourth annual UPS Pulse of the Online Shopper study.
Online shoppers in Canada and the United States are willing to sacrifice delivery speed for a lower shipping cost, a recent survey by Purolator International revealed.
Stage Stores operates 850 small-footprint department stores across the country, including the Peebles, Bealls and Goodys chains. Gough Grubbs, senior vice president for distribution and logistics, explains why the company adopted a centralized distribution strategy and how that strategy is supporting corporate growth.
The latest news, analysis, services and systems regarding express and small shipments and their impact on global supply chains. Today’s companies are transporting and delivering perishables and manufactured goods in a more timely and efficient manner than ever before thanks, in part, to the boom in e-commerce. New technologies that provide information during express and small shipments are transforming the way companies do business - and allowing them to stay ahead of the competition in their industries. As these cargo services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using express shipping solutions to power their supply chains.
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