Reverse Logistics

As E-Commerce Grows, More Emphasis Needed on Reverse Supply Chain

July 15, 2016

Over the years, retailers have become very good at the supply chain - the process of getting goods from the manufacturing plant to the customer. But today, many retailers face a different challenge: taking those goods back, a process referred to as the "reverse supply chain."

Minimum Order Thresholds Drive Third of U.K. Online Consumers to Other Retailers, Study Says

June 22, 2016

JDA

Nearly a third (31 percent) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro Customer Pulse 2016 Report conducted by YouGov.

GENCO Optimizes Large Retailer's Returns Process

June 20, 2016

Challenge: A large retailer needed an efficient and cost-effective way to handle products returning from stores into the reverse-logistics channel. The company was searching for a better way to manage merchandise for redeployment, return-to-vendor and liquidation.

Free Shipping, Easy Returns, In-store Cell Phone Notifications Among Tech Retailers Should Invest In, Study Says

June 14, 2016

Walker Sands

The 3rd annual Walker Sands Future of Retail Study analyzes the rise and adoption of emerging retail tech, with a heavy focus on gauging consumer reaction to potential tech game-changers (cue drones) and exploring consumer spending habits.

Retail Returns: An Opportunity to Drive Revenue Through Reverse Logistics

June 7, 2016

Tom Swagemakers, Senior Director of AMS and SCM, ModusLink

Returns have long been the bane of the retail industry. Brands and retailers know that a certain percentage of their sales are going to result in a returned product, whether it's an ill-fitting piece of clothing, an unwanted gift or a product that just doesn't work. It's part of the business, and returns are a critical part of the retail lifecycle.

JDA Unveils Cloud App for Workforce, Transportation Management

May 16, 2016

JDA Software Group, Inc.

JDA Software Group, Inc. has introduced new cloud-based applications in support of workforce management, transportation and forecasting.

How Much Are You Losing Because Your E-Commerce Returns Aren't Managed Well?

May 6, 2016

MultiChannel Merchant

The explosive growth of e-commerce sales is bringing a subsequent spike in e-commerce returns. To put it in perspective: Returns are projected to grow at a 15 percent annual rate, and 30 percent of online purchases were returned last year, according to research from commercial real estate firm CBRE.

Metro Supply Chain Group Acquires Evolution Time Critical

April 26, 2016

Metro Supply Chain Group

Metro Supply Chain Group, a Canadian-owned third-party logistics provider serving North America, has acquired Evolution Time Critical, a European specialist in emergency logistics for automotive and industrial services.

Rearward, March! Defense Department Awards Big Reverse Logistics Contract

April 19, 2016

Liquidity Services

The Department of Defense has retained Liquidity Services, Inc. a provider of reverse supply chain services, to manage and sell scrap assets generated by DoD installations throughout the continental United States, Alaska, Hawaii, Puerto Rico and Guam. The Company expects to commence operations under the contract on Sept. 1, 2016.

How Strong Returns Management Helps Your Business Flourish

April 6, 2016

Scott D. Smith, Chief Commercial Officer, ModusLink

The product return process has long been neglected at companies, written off as a necessary expense that adds no value. The returns function and any process related to it is often given the bare minimum of time and consideration. Typically, once an item is returned, it's thrown into the back of a warehouse and forgotten about while a new product was shipped to the customer.

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.