The manufacturer says that returns management works best when every department-and each trading partner-understands it has a role to play in controlling unsaleables.
The joint venture between Sony Corp. and Ericsson AB seeks a competitive edge in the mobile-phone market. The solution: revamp the handling of returns and repairs.
The aftermarket parts sector has long taken a back seat to the manufacturing side. But that's beginning to change, as companies realize the importance of parts to the bottom line.
Some companies are adopting new returns management processes to gain competitiveness and reduce costs. It isn't magic, but most organizations still haven't caught on.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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