Service Parts Management

100 Great Supply Chain Partners 2012

August 2, 2012

While red-carpet treatment is sometimes extended to celebrities who have done little or nothing to deserve it - can you say Kardashian? - most of the time such recognition is reserved for people who have actually achieved something. Often that means they have done something helpful or beneficial for others. And that's the group we celebrate in this, our annual 100 Great Supply Chain Partners issue.

CTL Global, Inc. Offers New Warehouse Space in Chicago Area

July 25, 2012

CTL Global Inc.

CTL Global Inc. has opened a new warehouse in Bensenville, Ill. The facility was designed to meet the needs of the company's clients while accommodating future growth within its final-mile delivery division, Continental Transportation Solutions.

A Leader in Teleconferencing Fine-Tunes Its Critical Parts Operation

July 6, 2012

SupplyChainBrain

Polycom Inc. turns to a specialist in expedited logistics, to ensure rapid turnaround of defective and spare parts in its reverse-logistics chain.

The Realities of Reverse Logistics

June 15, 2012

Irv Grossman, Vice President, Chainalytics

Red Star Traders Takes Control of Import Supply Chain

June 15, 2012

Lenny Vainberg, Managing Principal, Red Star Traders

IFS Debuts Version 8 of ERP Suite for Manufacturing Industries

June 8, 2012

IFS

IFS, a vendor of enterprise resource planning (ERP) systems based on service-oriented architecture (SOA) technology, has developed IFS Applications 8, the latest version of its offering for manufacturing industries.

IAG Cargo Launches Small-Freight Collection Service in U.S.

June 6, 2012

IAG Cargo

IAG Cargo, the product of a merger between British Airways World Cargo and Iberia Cargo, has begun a complimentary trial service for the collection of small freight shipments in the U.S.

Flash Europe Acquires Express Logistics Provider Roberts Europe

June 5, 2012

Flash Europe International S.A.

Flash Europe International S.A., a specialist in expedited freight transportation, has acquired Roberts Europe, a longtime logistics provider based at Maastricht Airport in the Netherlands.

Coping With Complexity in the Service Parts Supply Chain

May 18, 2012

John Reichert, WMS Product Marketing Manager, TECSYS

Seeing the Bigger Picture Through Service Lifecycle Management

May 4, 2012

Mark Vigoroso, Senior Vice President, Global Marketing & Alliances, Servigistics

Back in the 1990s there was a popular series of picture books with an unusual twist. When you looked at the pictures on the surface you would see an intricate two-dimensional image that was mildly interesting. But if you learned how to look past the surface, suddenly a much richer and deeper three-dimensional image would reveal itself. Seeing it took extra work - some people would get very frustrated when they couldn't get it to appear - but the reward made it worth the effort.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.