The global pandemic forced many businesses to completely rethink their strategies and digital maturity – but for the service sector, change was well underway before this period of mass disruption. 

It’s great to have all that supply chain data at your fingertips — but can you do anything with it?

The amount of real-time data from multiple sources needed to optimize operations and move product quickly requires advanced, artificial intelligence–enabled technology. Enter predictive analytics. 

Taking a holistic view, executives are looking to implement technology and processes that enable resilience not only to address the current supply chain landscape, but to future-proof for the next set of challenges.

Artificial intelligence can predict future demand, improve automation and increase transportation efficiency, giving supply chain managers deeper insight and control over every aspect of the chain. But it's not a magic fix.