The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded. Gartner Inc. said organizations must ignore three myths in order to achieve a superior customer experience.
Every year around this time, members of the San Francisco Roundtable of the Council of Supply Chain Management Professionals come together to debate an eternal question: What’s next?
Every year around this time, members of the San Francisco Roundtable of the Council of Supply Chain Management Professionals come together to debate an eternal question: What’s next?
After several years of tests, Walmart Inc. is ready to mandate use of blockchain technology by a swath of its U.S. suppliers, marking one of its biggest commercial uses.
After several years of tests, Walmart Inc. is ready to mandate use of blockchain technology by a swath of its U.S. suppliers, marking one of its biggest commercial uses.
The ability to track and verify equipment and products at any stage — in development, in production, in shipment and at customer sites — has long been the holy grail of connected businesses.
The ability to track and verify equipment and products at any stage — in development, in production, in shipment and at customer sites — has long been the holy grail of connected businesses.
Data artists bridge the gap between business and IT by creating data visualizations that can be quickly understood by business leaders to help accelerate decision-making.
Data artists bridge the gap between business and IT by creating data visualizations that can be quickly understood by business leaders to help accelerate decision-making.
Amazon.com Inc. is considering a plan to open as many as 3,000 new AmazonGo cashierless stores in the next few years, according to people familiar with the matter, an aggressive and costly expansion that would threaten convenience chains such as 7-Eleven Inc., quick-service sandwich shops such as Subway and Panera Bread, and mom-and-pop pizzerias and taco trucks.
Amazon.com Inc. is considering a plan to open as many as 3,000 new AmazonGo cashierless stores in the next few years, according to people familiar with the matter, an aggressive and costly expansion that would threaten convenience chains such as 7-Eleven and more.
Chase Feiger didn’t attend a single class during his first year of medical school in 2012, a sure recipe for disaster for most aspiring doctors. It wasn’t because he was lazy; in fact, quite the opposite.
Chase Feiger didn’t attend a single class during his first year of medical school in 2012, a sure recipe for disaster for most aspiring doctors. It wasn’t because he was lazy; in fact, quite the opposite.
The latest news, analysis, trends and solutions for big data, blockchain and the internet of things (IoT) and their impact on supply chain management. Big data describes the large volume of data that inundates a business on a day-to-day basis and can be analyzed for strategic business insights. IoT is the means that collects and sends data from a range of “things” — anything from watches to fridges to cars — that are connected to the internet with sensors or computer chips. Learn how companies around the world are using big data, blockchain and IoT for supply chain optimization and competitive advantage.
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