At Gap's annual shareholder meeting this year, CEO Art Peck said, "to not be considering Amazon and others would be in my view delusional." Soon after, Lands' End announced that it would start selling some merchandise on Amazon, as the online behemoth's "credibility of being a desired fashion destination for shoppers continues to grow."
If you think customer expectations are high overall in terms of e-commerce and direct-to-customer fulfillment, take a good look at the millennial generation. Across a number of studies you see a pattern: a keen desire for the most rapid shipping method possible; free, unlimited returns; and a greater willingness to spend a bit more to get it the same day.
Fashion retailer River Island is rolling out a radio frequency identification tool at all 280 of the stores it owns and operates. The retailer says it will track all of the garments it sells in the stores, which are located in United Kingdom, Ireland, the Netherlands and Belgium, using tags applied by suppliers.
Challenge: A leading international beverage company that ships over 8 million bottles a year needed to gain control of a complex and lengthy production process to ensure the highest product quality.
E-commerce software provider Two Tap has launched Two Tap Crossborder, a fully automated service that allows consumers outside of the U.S. to order products from American retailers just as easy as buying locally in their own country, the company announced. U.S. retailers can use the service to expand global sales to shoppers anywhere in the world without making changes to their existing infrastructure, Two Tap says.
The latest news, analysis, trends and solutions regarding sales and operations planning (S&OP) and its impact on supply chain management. New technologies in S&OP are transforming the way companies do business - and allowing them to stay ahead of the competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are using S&OP solutions for supply chain optimization.
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