The benefits of a knowledge management system go beyond simply being able to capture the quirks of a demanding customer, or the quickest way around a persistent traffic jam.
Hiring a veteran is a good move for any business, but it makes particular sense in the realm of supply chain and logistics, where the skills overlap is notable.
The platform gives fleet managers a snapshot of driver performance and miles driven, and uses that data to identify areas where companies can get discounts on insurance.
Pushing employees to get on board with a "data-driven" approach without making sure they have the skills they need is likely to cause harm at some point.