Social media and its close relative, social CRM, allow you to connect with customers in new and meaningful ways, on a greater scale and at a greater velocity than ever before. When it's done right, that is.
Certain U.S. federal agencies could be hindered from buying information technology systems made by companies with links to the Chinese government under the new funding law signed by President Barack Obama.
The U.S. Supreme Court has removed a major barricade for cross-border e-commerce, ruling that so long as a product isn't pirated, U.S. retailers can import it without violating copyright law. In practice, that means an online retailer can sell U.S. customers many products that are lower priced"”and were never intended to be sold in the U.S."”without breaking the law.
Congress and the Administration do not understand the relationship between the U.S. merchant fleet, the military and trade. This lack of understanding has created haphazard policies that are gutting the fleet and inhibiting the private sector's ability to recapitalize our aging maritime industry. The time for action is now. Congress and the Administration are considering budget proposals that, if unopposed, would destroy the U.S. maritime industry and hand over our maritime supremacy to foreign carriers.
Take a close look at any supply chain - even a single entity within it - and you're likely to uncover a hodgepodge of disciplines, each with its own method for forecasting demand, and each convinced of its superiority over everyone else's. So it only makes sense that companies would dream of coming up with a single forecast upon which all departments could agree.
Supply chain managers fight a tough battle in trying to meet management demands to decrease costs while creating efficiencies and implementing sustainability measures. Economic growth has improved but lacks the stability to provide companies comfort to budget for implementation of many of the innovations in their long- or short-term plan. However, companies can stagnate without taking the time to identify opportunities to innovate. With pressure to sustain its competitive edge, leading organizations are beginning to consider their reverse supply chain to find hidden value.
When multiple vendors compete for your business, you can expect to see aggressive pricing. But with your existing suppliers, competitive sourcing is not always an option, and without that you may be paying an above-market premium.
In a digital age where a delay of seconds or one human error can be the cause of lost revenue, wasted resources or unhappy customers, good technology becomes critical to run a business.
Twelve years after the ocean shipping industry adopted e-commerce tools that resulted in an average savings of $100,000 per year and hundreds of thousands of labor hours per week, the final steps in the shipping process - invoicing and payment - are still catching up.