You grade your providers-but your providers grade you, too. Here's what customers should do to get the most out of their contracts for obtaining logistics services.

When Oxford Industries shifted from being a traditional manufacturer of men's clothing to a company focused on the design and marketing of products made by others, it needed new technology for demand and supply planning.

The distributor of packaging and cleaning supplies extends a green philosophy to the operation of its supply chain - and saves money in the bargain.