Analyst Insight: Even a solid collaborative relationship between the buyer and the supplier can struggle if the consumer somehow gets lost in the cloud or pigeonholed on a complicated supply chain dashboard. The key is to listen to your customers constantly and set up communications frameworks within an adaptable governance structure to include and maintain a customer-centric focus. - Kate Vitasek, faculty, University of Tennessee's Center for Executive Education, and Founder, Supply Chain Visions

Analyst Insight: In a recent supply chain survey conducted by IDC Manufacturing Insights, consumer products manufacturers consider themselves stewards of product quality more frequently than of either cost or service. Interestingly, the gap between companies that consider themselves primarily stewards of product quality versus cost is narrowest for the large enterprise manufacturers, suggesting that for the smaller players, it is the product itself that drives competitive success in the marketplace. - Simon Ellis, Director, Supply Chain Strategies Practice, IDC Manufacturing Insights

When people are asked to define lean, as often as not the definition centers on waste. But lean isn't all about waste. It is more about building organizations than trimming them. A popular definition is "do more with less."

Many manufacturing and distribution companies are wrestling with the enormous challenge of Big Data, trying to turn mountains of data into actionable information. And while some companies curse the landslide of data overwhelming their organizations, others look to capitalize on what they realize is an opportunity to better understand their customers, suppliers and costs. But the challenge is more nuanced than sculpting a huge collection of unwieldy data.

Analyst Insight: Simply stated, the marketing mission of any business is to profitably create "something" that a customer will buy. The operational objective of the business is to deliver the "something" to the satisfaction of the customer. The financial objective is to charge a fee equivalent to the customer's perceived value while generating a return on the capital investment the business made to create "something." - Rich Sherman, Supply Chain Discipline Expert at Trissential

Analyst Insight: Today's businesses are witnessing the evolution of business process management (BPM) applications to meet new paradigms shaped by user experience and comply with the increased number and complexity of corporate demands. The next generation of BPM applications looks to increase efficiency in all stages of process design and implementation, virtualize the work environment of its users, and enrich the user experience - thereby ameliorating their usage, deployment and development. - Jorge Garci­a, TEC Senior BI and Data Management Analyst, Technology Evaluation Centers

Analyst Insight: The number one strategy for high-impact business performance is organizational and supply chain strategic alignment, coupled with effective supply chain segmentation. The hyper competitive supply chain landscape is a new normal. To compete leading organizations need to restructure in order to breakdown functional silos, create enterprise unification around common goals, and use technology and "big data" to create a "big picture" understanding of organizational goals. - Nada R. Sanders, Professor of Supply Chain Management and Iacocca Chair, Lehigh University