Analyst Insight: Volatility is a huge factor for business today. From the stock market to local economies, these volatile times impact world events and play havoc on supply chains. Companies that do not learn to manage the volatility of their supply chains will continue to be at the mercy of external influences. - Bruce Tompkins, executive director, Tompkins Supply Chain Consortium

Analyst Insight: The pressure of increased supply chain complexity, a byproduct of more trading partners and global geographies, is the top factor driving best-in-class companies (cited by 59 percent) to further increase their outsourcing to logistics service providers as one key solution to managing increasing supply chain costs. This direction is compelling when performance considerations for the best-in-class companies (top 20 percent) compared to average (50 percent) and laggard (30 percent) are taken into consideration. - Bob Heaney, lead research analyst, supply chain execution, and Bryan Ball, supply chain management vice president and principal analyst, both of Aberdeen.

Analyst Insight: While the global economy continues to remain sluggish, there is still a rising demand for new products, sources and markets. Nearly all multinational corporations (MNCs) have learned more about globalization and the risks and rewards that come with it. But MNCs and middle market companies still struggle with supply chain disruptions, higher costs of logistics, and issues caused by longer lead times. Supply chain managers have to plan and execute better globally. At the same time, more effective strategies and methods are evolving to overcome these challenges and achieve profitable growth. - Gene Tyndall, EVP Global Solutions, Tompkins International