In an effort to drive better efficiency and improve the utilization of the labor force, the most valuable asset in any warehouse, today's Best-in-Class are investing in and creating seamless integration with automation and material handling equipment.

Nothing gets software vendors more excited than new government regulations. Sarbanes-Oxley was a boon to enterprise software companies a few years ago. It allowed them to walk down the hall from the CIO's office and talk to the chief financial officer, the person who controls the company's purse strings. Similarly, TMS vendors welcomed the new Hours of Service regulations when they first went into effect in 2003. It was part of the "perfect storm" shippers and carriers were facing at the time (along with rising fuel costs and capacity constraints) that served as a catalyst for TMS sales. The latest regulation that has vendors seeing dollar signs is the Importer Security Filing (ISF) rule, better known to folks in the industry as "10+2."

Expect shipper-carrier relations in 2009 to take a more shipper-centric shape with the shippers dictating the terms. While this is probably not the best long-term strategy, short-term cost pressures will drive many shippers to behave as if this is 1999 and not 2009.

In June 2008, ARC Advisory Group conducted a web survey of 16 leading transportation management systems vendors to obtain their views on growth opportunities and market conditions. Almost 70 percent said their year-to-date sales and pipelines were larger than in 2007. This is not surprising when you consider the record fuel prices customers were dealing with at the start of the year (fuel prices had risen about 50 percent in less than a year). This led many companies to focus on transportation spend management, which led to continued investments in TMS. Then the economy stumbled.

Over the next decade, integration of sensor networks will provide a wide variety of real-time data to improve various aspects of business activity and public life-from highway maintenance to healthcare delivery, from energy peaks to emergency services, and from intermodal freight to intelligent transit. Companies that access and leverage these emerging systems and communities early could realize not only a step improvement in supply chain visibility but also enhanced profiles of their mobile customer base.

AMR Research expects shared services organizations and outsourcing delivery models to be a crucial vehicle for reducing sourcing and procurement overhead expenses. This will be enabled by a labor arbitrage, centralization of resources, tighter efficiencies in managed spend, improved process acumen and access to new technologies. These technologies, however, will see a shift from traditional license approaches to a more economical, integrated SaaS approach.