Analyst Insight: As of 2010, the traditional relationship between supply chain and business is in full revolution, and global supply chain management has become more important than ever. The roles of supply chain and manufacturing within organizations continue to evolve, making it clear that manufacturing should be reporting to supply chain, instead of the other way around.

Analyst Insight: With broad and expandable carrier networks, outsourced service providers seem well positioned to either make educated decisions as a provider of outsourced carrier selection services or to serve as an educator of shippers, to inform them of available options and potentially provide competitive performance information.