The gig-ification of retail supply chains constitutes a movement toward a more adaptive, engaging, and sustainable business model. 

Professionals are gaining unprecedented exposure across the organization, from manufacturing and sales teams to production and finance departments.

In recruitment and retention of talent and expertise, automation will reduce the need for manual updating and maintenance of data-management systems. 

Leveraging technology, tightening verification processes, fostering collaboration and maintaining attention to detail is essential for long-term resilience.

Instead of building out extensive OKRs for each employee and department, companies need to measure what matters.

Creating agile, integrated and technology-oriented university curriculums is vital in developing supply chain graduates with the right skillsets to ensure resilient supply chains.

The efficiencies that AI tools bring to HR professionals will allow them to differentiate themselves and their companies when looking to attract prospective candidates.