The manufacturer says that returns management works best when every department-and each trading partner-understands it has a role to play in controlling unsaleables.
Nearly everyone agrees that a synchronized supply chain requires effective collaboration between trading partners, but when it comes to defining what collaboration actually is and how to accomplish it, opinions are all over the map.
It's getting harder and harder to track the performance of suppliers, carriers and processes that make up a global supply chain. Here's how a few successful companies are addressing the problem.