As any supply chain professional knows, sourcing is a critical element of effective procurement.

As product-oriented companies make the transition to more service offerings, the amount of customer data they hold will increase, and so will the ways they engage with that data.

Procurement departments worldwide are facing the imperative to transform from a trusted operator into a strategic contributor within businesses.

On the surface, the nation’s biggest manufacturers would appear to be doing a great job improving the performance of working capital. But the achievement becomes less impressive when you learn how they’ve managed to do it.