The Prophesy division of Accellos Inc. is now including the Drive Axle mobile scanning application of Eleos Technologies, LLC in its Prophesy Dispatch suite of software for trucking and fleet management.

Jeff Metersky, vice president of the Sales, Inventory and Operations Planning Practice at Chainalytics, explains how a new approach to benchmarking can help companies improve their forecast accuracy and why even small improvements make a big difference.

If you're looking for more evidence of the bipolar nature of mobile shoppers, look no further. The Harris Poll people have what you need. In what should be called the NIMBY (Not In My Backyard) effect, some 66 percent of Americans polled said they expect mobile payments to eventually replace payment cards and even cash-but not their cards and cash.

Each year ChainLink Research conducts a survey to provide insights into the business challenges companies are confronting and what methods they may turn to-both human capital and technology-to address those challenges.

Two industry groups have joined to fill the need for a globally harmonized approach to measure and communicate product lifecycles. The Consumer Goods Forum, a global network of more than 400 retailers, manufacturers, service providers and other stakeholders, has partnered with The Sustainability Consortium, which is dedicated to developing science and integrated tools to support informed decision making for product sustainability across the consumer goods industry.

The Supply Chain Council has published version 11 of its Supply Chain Operations Reference (SCOR) model.

In the run up to Christmas, UK retailers are frustrating shoppers with distinctly average customer service. Top UK merchants are failing to answer questions asked online or sent via email, according to the 2012 Eptica Multichannel Customer Experience Study. The research found that just 48 percent of retailers could successfully answer basic questions sent via email, while websites could answer just over half (53 percent) of questions asked online.