Susan Golicic, associate professor at Colorado State University, discusses recent CSCMP sponsored research on the state of supply chain innovation. While there have been no game changers in the last decade, steady incremental innovation has led to significant performance improvements, she says.

The shift toward omnichannel distribution has both positive and negative unintended impacts. On the positive side are opportunities to blend and leverage channels; on the downside are organizational and operational gaps. Steven DeFazio, executive vice president at Fortna, offers insights on both.