People are our greatest asset. We've heard this – and similar sayings – for years. Now, however, leading firms are actually putting this into practice, and are reaping rewards for doing so. Going into 2018, people are still a critical link in the supply chain. -Donnie Williams, Asst. Professor of Logistics & Supply Chain Management, and Karl B. Manrodt, Professor of Logistics and Supply Chain Management, both at Georgia College & State University

"Zero tolerance" is the only way to approach the issue of human trafficking and slavery in supply chains. But how can companies make that happen?

High above the red dirt and evergreen trees of Kemper County, Mississippi, gleams a 15-story monolith of pipes surrounded by a town-sized array of steel towers and white buildings. The hi-tech industrial site juts out of the surrounding forest, its sharp silhouette out of place amid the gray crumbling roads, catfish stands and trailer homes of nearby De Kalb, population: 1,164.

Human trafficking and slavery in global supply chains would appear to be an intractable problem. But progress toward their elimination is being made.

Sales and operations planning. So important, yet success is so elusive. While many companies approach S&OP as a technology implementation, success requires a focus on 60 percent culture, 30 percent process and 10 percent technology. Companies cannot get to success without technology, but it cannot be the primary focus. A successful implementation can improve agility by 25 percent to 35 percent. -Lora Cecere, Founder, Supply Chain Insights

Forget about trying to stop ransomware from infecting your computers. It’s a losing battle.

The Warehousing Education and Research Council's annual benchmarking study, DC Measures, shows a majority of respondents believe they are performing better than their competitors. This perception gap is common for warehouse managers, especially when using metrics to improve performance. To bridge the difference between perception and reality, we have to understand the basics and go back to school on metrics. Joe Tillman, Founder TSquared Logistics

Picking the right metrics for your supplier relationship should not be about simply buying into the latest benchmarking data. Rather, it should be about aligning the right metrics for the purpose. For quality metrics, pick what is the "best fit," not the "best practice." This is especially important for strategic, long-term supply chain relationships. -Kate Vitasek, faculty member, University of Tennessee Haslam College of Business Administration; author of six books on the Vested business model; and Karl Manrodt, Professor of Logistics at Georgia College. He is the co-author of seven books and numerous academic articles.