Analyst Insight: S&OP is much more of a journey than a destination. After getting the supply/demand match process established, the question becomes "what is needed to move the process beyond the supply chain function and get ownership across the organization?" A good place to start is the front end of your business. - Bryan Ball, Vice President and Group Director, Supply Chain and Global Supply Management Practices, Aberdeen

Analyst Insight: Data analytics is playing a bigger role in supply chain analysis and consulting practices. According to a Deloitte study, "big data" and advanced analytics are being integrated into optimization tools, demand forecasting, integrated business planning, supplier collaboration and risk analytics at a rapid pace. - Traci Doenitz, Vice President of Information Systems, Spend Management Experts

Analyst Insight: Key to driving performance and achieving your business strategy is choosing KPIs that clearly align with that strategy. This usually involves identifying three or four areas where the company needs to excel, and then defining a "balanced scorecard" of metrics that shows progress toward the business goals, as well as the trade-offs necessary to achieve those goals. - Rodger Howell, Principal, PwC's Strategy&; Derrick Austring, Director, PwC's Strategy&

Analyst Insight: We have spent over a decade understanding what drives operational performance in DCs through the DC Measures Study. We've written that a DC's operations should reflect the firm's strategic direction. If the strategy is not communicated or understood, firm performance will be mixed at best. Combining over 2,000 respondents spanning five years of data, we've identified a common theme: the lack of alignment between the operational level and corporate strategy. -- Karl B. Manrodt, Professor of Logistics and Supply Chain Management, & Donnie Williams, Assistant Professor of Logistics and Supply Chain Management, Georgia College & State University

Analyst Insight: Over the next few years, numerous new regulations are coming into effect worldwide, requiring pharmaceutical manufacturers, distributors, dispensers and others up and down the chain to build serialization, verification, and traceability into their supply chains. While there is tremendous potential ROI and added value from these investments, right now all the focus is on the race to comply before the deadlines hit. Those who get there first will likely have a head start in finding additional value from these newfound capabilities. - Bill McBeath, Chief Research Officer, ChainLink Research

After years of delay, the automation of importer filings, involving multiple government agencies, is upon us. Say hello to the "Single Window."

Analyst Insight: Manufacturers are under greater pressure to improve product reliability and reduce cost-of-quality non-conformance, while increasing product functionality. This can be done through increased use of software, mechatronic systems, new materials and manufacturing technologies. Still, more pressures await, as manufacturers struggle to reduce a product’s time-to-market, all while keeping capital investment low. Doing more with less requires manufacturers to reduce the time from detecting a product issue to correcting it, known as detection to correction (D2C). - Kevin Reale, Senior Manager, Advisory, Ernst & Young LLP

Analyst Insight: The connected nature of today's business environment is driving exponential growth in data, which is subsequently driving improvements in advanced analytic capabilities and the opportunity to leverage advanced analytics in manufacturing processes. For industrial manufacturing firms, capturing real-time data relative to asset performance and condition enables predictive maintenance and helps to realize productivity improvements and cost savings by reducing unscheduled downtime and optimizing asset performance. - John Santagate, Research Manager, IDC

As pharmaceutical companies have expanded target markets and outsourced production over the last decade, the supply chain has become increasingly global, virtual and vulnerable. As a result, counterfeit activity is thriving - and patients have suffered and died from counterfeit and contaminated drugs.

Analyst Insight: Consumers want the same experience regardless of what supply chain is in play. Consumers' expectations are growing and now the brands must be more cognizant of their supply chains and how it supports the brand. The dynamics between CPG - retail - consumer has changed drastically. Consumers no longer distinguish between channels and therefore CPGs themselves must be more proactive to manage their role in this ecosystem. - Guy F. Courtin, Vice President & Principal Analyst Constellation Research