Customer and retailer perceptions and expectations are not aligned, and many retail stores lack the essential technology to measure and apply shopper data across all channels, says a study released by RetailNext, a provider of retail industry analytics technology.

Although e-commerce sales accounted for more than $340bn in 2015, a recent Baymard Institute study revealed that about 69 percent of online shopping carts were still left abandoned. Why so many unfulfilled digital sales?

The Next Level Purchasing Association (NLPA) has released a new online express course to aid procurement professionals in recruitment and talent management.

Domtar Corp. has issued the latest update of The Paper Trail, its interactive site designed to help customers trace the environmental impacts of their paper purchases.

Companies that resist building an analytics culture will fall further behind as big data becomes more ubiquitous and continues to grow exponentially.

Companies have a major financial incentive to achieve zero waste. In fact, says Eric Lombardi, executive director of Eco-Cycle International, "Waste equals wasted cash."