The ideal center of excellence not only supports internal teams at a company but advocates for customers, says Leah McGuire, director of the Kinaxis Center of Excellence.
U.S. department store chains, hit by slowing sales for more than two years, have used layoffs, store closings and cutbacks to maintain one aspect of stability: profit margins.
Optimism among America's small businesses soared in December by the most since 1980 as expectations about the economy's prospects improved dramatically in the aftermath of the presidential election.