In the "Benefits of Lean Accounting in a Lean Manufacturing Company," author Dan Anthony discusses the major differences between traditional and lean accounting, starting with a quote from Taiichi Ohno that says "costs do not exist to be calculated; costs exist to be reduced." This really gets to the core of the difference between traditional and lean accounting: traditional accounting focuses primarily on the cost of goods sold, whereas lean accounting focuses on the value stream from customers to suppliers.
The conventional view is that consumers are fickle and inconsistent, hard to understand and predict, and therefore unmanageable. In fact, they are perfectly consistent, perfectly understandable, and quite predictable.
If the company is the bus and its leader is the driver, as Jim Collins' famous analogy states, then it stands to reason that when the bus is moving, the driver should mostly be looking out the windshield (toward the future) rather than consulting the rear-view mirror.
Noelle Walsh, corporation vice president of supply chain with The Dow Chemical Company, outlines the chemical industry giant's efforts to become more customer-focused, while synchronizing its supply chain upstream to suppliers, and downstream to customers.
On average, $10m is the cost of a recall on a food company. Add this to the fact that recalls have been doubling every year from the 2002-2014 period in the United States, and it should worry any stakeholder in the manufacturing and processing facilities. Yet many of them are surprisingly optimistic about the chance of a recall affecting business, and it's their belief of invincibility that leaves them unprepared to weather a storm when one blows up. When manufacturers take a risk on their customers' health, they take a risk on their business’s health.
Tom Enright, research director with Gartner, talks about his recently completed survey on the challenges that are confronting multichannel retailers today, with a particular focus on the issue of returns. He offers his view on what constitutes excellence in the returns process.
What exactly is "advanced analytics," and how can the concept help companies to gain a better understanding of true demand while propagating accurate forecasts throughout the supply chain? Mudit Bajaj, vice president of advanced analytics solutions with Jabil Inc., offers a perspective.