Quality & Metrics

Managing Mission-Critical Operational Assets with Cloud-Based, Self-Service Automated Locker Systems

January 2, 2016

Apex Supply Chain Technologies

How Intel Became 'A Supply Chain to Admire'

December 30, 2015

Robert J. Bowman, SupplyChainBrain

Even the most dominant companies in the world need to take a look in the mirror now and then.

Big Data Analytics Is No Fad - Utilize It or Fall Behind

December 23, 2015

Modern Distribution Management

Companies that resist building an analytics culture will fall further behind as big data becomes more ubiquitous and continues to grow exponentially.

Data Analytics Helps HP Scale Back on Printer Parts, Save $150M

December 22, 2015

SupplyChainBrain

Hewlett Packard optimizes the procurement processes of its global inkjet printer production operations by gaining visibility into component costs and product usage.

Hitting Zero-Waste Goals Said to Save Money, Help Companies Grow Their Business

December 22, 2015

Environmental Leader

Companies have a major financial incentive to achieve zero waste. In fact, says Eric Lombardi, executive director of Eco-Cycle International, "Waste equals wasted cash."

Good Customer Service Online as Important as It Is In-Store

December 22, 2015

CRM Daily

Customer service is an indisputably important factor when it comes to online retail. Good customer service can be the greatest sales asset a retailer can have, encouraging loyalty and word-of-mouth recommendations. But bad customer service cannot only see a particular sale lost in an instant, but long-term irreparable damage done to the brand.

Getting Schoolkids Interested in a Career in Supply Chain

December 18, 2015

Robert J. Bowman, SupplyChainBrain

It's safe to say that no child yearns for a career in supply chain. But schools and educators are working to change that.

Chinese Goods Fill World's Marketplaces - But at What Cost When So Many Are Shoddy?

December 17, 2015

New York Times

Across Nigeria, low-cost Chinese goods are everywhere, evidence of Beijing's growing dominance in global trade. The trade flow has helped keep life affordable for millions of Nigerian families, at a time when the country is struggling with economic stagnation and plunging prices, as well as the deadly costs of the Boko Haram insurgency.

Shoppers Abandon Retailers Who Sustain Data Breaches, Report Claims

December 16, 2015

Fierce Retail

U.S. shoppers are likely to change their shopping habits if their favorite retailer experienced a data breach, according to a report by Vormetric and Wakefield, which specialize in data security solutions.

Slow Down! Putting the Brakes on Fast Fashion

December 11, 2015

Robert J. Bowman, SupplyChainBrain

Today's fashion industry is obsessed with getting product to store shelves quickly, changing out assortments constantly, and charging rock-bottom prices. But there's a price to be paid for that behavior.