Quality & Metrics

How to Predict the True Cost to Serve Your Customers

August 29, 2012

Francis Tomany, Senior Director, Manhattan Associates

Quick - close your eyes and imagine the scariest thing you can think of. A pit of venomous snakes? An IRS audit? Glancing at the car next to you and realizing that Charlie Sheen is driving it? How about committing your company's resources and not knowing what the financial return is going to be? That is exactly what buyers and supply chain professionals have to do every day when they buy products and move them through their supply chains to customers.

Cadec Expands Performance Management Scorecards for Fleet Managers

August 29, 2012

Cadec Global

Cadec Global, a vendor of technology for truck-fleet management, has expanded its Performance Management Scorecards as part of its PowerVue system.

Analysis of the 23rd Annual State of Logistics Report

August 27, 2012

SupplyChainBrain

The logistics sector in 2011 was characterized by flat freight volume and higher rates, says Rosalyn Wilson, senior business analyst at Delcan, who researches and writes the annual State of Logistics report. The report is underwritten by the Council of Supply Chain Management Professionals and Penske Logistics.

'Out of Touch' ERP Vendors Means Third-Party Support Is Here to Stay

August 22, 2012

TEC

In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support and maintenance (S&M) alternatives for users of enterprise applications. Companies in the market for enterprise software S&M services, like nearly every other market in the world, have responded to monopolistic-like pricing and profit margins by seeking choice. Enterprise software licensees now have a choice of annual support providers.

Just What Do Logistics Service Providers Do - and How Well Do They Do It?

August 21, 2012

Tompkins Supply Chain Consortium

Not all logistics service providers do the same thing, and not all do the same things well, a new report from Tompkins Supply Chain Consortium says.

The Latest on Trade Compliance and Logistics in Emerging Markets

August 21, 2012

SupplyChainBrain

In emerging markets, regulations impacting trade and business differ greatly from country to country and changes constantly occur with little or no notice, says Mark Millar, managing partner at M Power Associates, Hong Kong. Because of this, trade compliance is an increasingly important issue for companies doing business in these economies.

Few U.S. Companies Able to Make, Sustain Improvements in Collections, Payables and Inventory

August 20, 2012

REL Consulting

The ability of the largest U.S. companies to collect from customers and manage inventory improved just slightly in 2011, while payables performance worsened, according to the 14th annual working capital survey from REL Consulting, a division of The Hackett Group and CFO Magazine.

Why On-Shelf Availability Is Critical for Retailers

August 17, 2012

SupplyChainBrain

Jim Crowell, director of the Supply Chain Management Research Center at the University of Arkansas, demonstrates why on-shelf availability is a critical metric for retailers.

Advanced Sourcing - Achieving the Next Level of Savings and Efficiency in Your Supply Chain

August 17, 2012

CombineNet

In the supply chain and sourcing domains, companies are changing the way they source, produce and distribute goods or services to their customers, in search of reduced costs and greater efficiency.