Analyst Insight: 2009 painfully taught organizations the value of having a flexible, modular, agile supply chain - from planning through to execution. Companies learned that being prepared for uncertainty with the right people, processes and technology can be the key to business survival. CPG companies that have maintained and developed their talent, redefined their processes and strengthened their supply chain capabilities can look forward to a rewarding, yet challenging, 2010.

Analyst Insight: Don't be fooled by the dismal lack of progress in government venues on climate-change agreements or environmental legislation. The smartest companies are already pushing the frontier to bigger and bolder green agendas to gain competitive advantage, with the added benefit of enhancing their reputations for true corporate responsibility.

Analyst Insight: PLM applications have grown up in engineering or technology-oriented value chains where product and technological complexity required a much firmer grasp of specifications and proactive lifecycle management, but a number of market trends suggest PLM applications might offer important capabilities to process manufacturers.

Analyst Insight: A December 2009 study reveals that as few as 22 percent of companies are ready for the January 26, 2010 mandate date for full Importer Security Filing (ISF) "10+2" compliance. The economic recovery may foretell huge fines for these companies.

Analyst Insight: The regulatory environment for food and beverage manufacturers is changing. President Obama has reinvigorated the FDA's Food Safety Working Group and change is on the way. It is more important than ever for food and beverage manufacturers to get ahead of the curve and ensure food safety and traceability across their entire supply chains, from the field to the fork.

Analyst Insight: Any 3PL that wishes to increase its market share in 2010 must provide higher levels of customer-focused service offerings in this competitive marketplace. Client companies want to have their 3PL contract partners provide better support to their current service offerings.

Analyst Insight: The recent, highly publicized food incidents and drug recalls have eroded public confidence in the FDA's ability to protect consumers from harm. The goal of the new Commissioner of the Food and Drug Administration, Dr. Margaret A. Hamburg, is to restore public confidence in the process. To do so, she is enacting new procedures designed to enforce existing laws.

Analyst Insight: The number one strategy for companies in the chemical and energy industries is to improve demand orchestration as the economy recovers. Planning processes must manage pricing, capacity allocation, and inventory positioning to manage margins. In addition, operational processes must have visibility and business rules to manage commitments and respond to volatility. These industries are more mature than others in their approach to asset management, energy management and compliance.