Employee engagement in corporate social responsibility activities including environmental initiatives can demonstrably improve job performance, according to research from ESMT European School of Management and Technology.

The challenge of managing corporate reputation in an era of complex global supply chains is rarely out of the spotlight. From poor working conditions to environmentally unfriendly practices, there are a growing number of areas where brands are at risk from the rise of multi-tier supply chains. A succession of scandals has brought the supply chain to the public’s attention - from horse meat being discovered in the ready meals of UK retailers to factory fires in Bangladesh and exploitation of tin for mobile phones in Indonesia. The culmination of these stories means what was once an internal company process is now very visible to the public and runs the risk of inflicting serious damage on a brand's reputation.

Today's consumer is more informed than ever about the products they are buying. This includes product attributes and information, advantages, limitations, and competitive pricing, among others. The notion of the informed consumer has also taken on a new meaning lately. Namely, consumers care where the products come from, and how it is made.

Stephen Cwiak, group vice president and head of subsystems at Interroll, explains how changes in picking and packaging driven by e-commerce are impacting material handling decisions.