Analyst Insight: Retailers are seeing new opportunities afforded by omnichannel commerce to leverage brick-and-mortar assets as more than just nodes in the distribution network. They are taking advantage of customers' desires for low or no shipping costs to drive additional in-store spend and seamless returns that make customers happy and ease the burden on distribution. -- Rob Dold, Retail Industry Leader, Fortna Inc.
Analyst Insight: Global, web, mobile, catalogs and trunk shows are only a few of the channels by which we sell and buy today. Retailers are investing billions of dollars to upgrade their tech infrastructure as well as their fulfillment processes to respond to customers as well as threatening and clever competitors’ moves. But omnichannel is not just for retailers. - Ann Grackin, CEO, ChainLink Research
Only 18 percent of CEOs say they have eliminated operational silos and are delivering seamless omnichannel shopping experiences for their customers. This means that the majority of retailers surveyed are still operating in silos, which is taking a toll on retailers' profitability and ability to create a seamless shopping experience for customers.
Analyst Insight: The power has shifted from seller to buyer as consumers continue to bring B2C online shopping expectations and behaviors with them to the B2B markets they work in. Amazon continues to expand both its same-day delivery capabilities and its product offerings to encroach on some traditionally B2B markets like automotive aftermarket parts distribution. Like it or not, your business is being disrupted by, and in competition with, the Earth's largest retailer and marketing-savvy media company. - John Giangrande, Automotive Aftermarket Industry Leader, Fortna Inc.
View Technologies has made commercially available the Echo 300 and Echo 302 smart antennas for capturing real-time data for items incorporating RAIN RFID (Passive UHF) tags in retail, manufacturing and logistics.
Intellichief LLC, a provider of automated document-management and workflow applications, has announced the advanced release of Enterprise Capture, the front-end document-capture component of the Intellichief enterprise content management (ECM) system.
The global e-commerce logistics market is expected to grow at 9.69 percent through 2020, primarily because of growth in the cross-border e-commerce market, which is expected to increase at a rate of more than 28 percent worldwide.
The outsourcing of logistics is supposed to save businesses big money. They pay only for the services they need; they turn over complex operations to a pro, and they get expensive assets off their books. It all makes eminent sense - unless your name is Amazon.com Inc.
The latest news, analysis, services and solutions regarding order fulfillment for warehousing and distribution. Today’s companies are moving goods across more suppliers, vendors and customers than ever before, and warehouses are critical points in the overall supply chain. New technologies in order fulfillment are transforming the way warehouses and distribution centers operate — allowing corporations to stay ahead of competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are improving supply-chain operations through their strategic use of order fulfillment solutions in the warehouse.
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