Order Management & Fulfillment

Let's Just Call E-commerce - Commerce

March 7, 2016

Analyst Insight: Retail continues its massive digital evolution; we no longer should look at e-commerce as a separate activity for retailers. Consumers are only concerned about commerce. The lines between different retail channels have blurred, consumers expect retailers to service their demands and needs regardless of which path they decide to leverage with the retailers. Retailers' supply chains must keep pace with these digital changes. -- Guy F. Courtin, Vice President & Principal Analyst, Constellation Research

Innovating to Meet Needs of Retiring Baby Boomers

March 7, 2016

SupplyChainBrain

Analyst Insight: The highly competitive pharmaceutical industry is innovating rapidly to meet the changing needs of an aging U.S. population. More than 10,000 baby boomers are turning 65 every day, a pattern that will continue for at least 14 years and equating to over 50 million by the year 2029. As such, how and where consumers obtain and receive pharmaceuticals will change, and logistics will be a driving force behind these movements. -- Kim McQuilken, Chief Operating Officer, Spend Management Experts

Click and Collect: Opening the Door to Competitive Advantage

March 7, 2016

SupplyChainBrain

Analyst Insight: Retailers are seeing new opportunities afforded by omnichannel commerce to leverage brick-and-mortar assets as more than just nodes in the distribution network. They are taking advantage of customers' desires for low or no shipping costs to drive additional in-store spend and seamless returns that make customers happy and ease the burden on distribution. -- Rob Dold, Retail Industry Leader, Fortna Inc.

Omnichannel Is Not Just for Retailers

March 4, 2016

SupplyChainBrain

Analyst Insight: Global, web, mobile, catalogs and trunk shows are only a few of the channels by which we sell and buy today. Retailers are investing billions of dollars to upgrade their tech infrastructure as well as their fulfillment processes to respond to customers as well as threatening and clever competitors’ moves. But omnichannel is not just for retailers. - Ann Grackin, CEO, ChainLink Research

Removing Organizational Silos Positions You Best to Meet Omnichannel Challenges, Study Says

February 29, 2016

JDA

Only 18 percent of CEOs say they have eliminated operational silos and are delivering seamless omnichannel shopping experiences for their customers. This means that the majority of retailers surveyed are still operating in silos, which is taking a toll on retailers' profitability and ability to create a seamless shopping experience for customers.

Challenges for Retail in the Age of the Omnichannel

February 26, 2016

Robert Bowman, Managing Editor, SupplyChainBrain

Competing with Amazon Business

February 25, 2016

SupplyChainBrain

Analyst Insight: The power has shifted from seller to buyer as consumers continue to bring B2C online shopping expectations and behaviors with them to the B2B markets they work in. Amazon continues to expand both its same-day delivery capabilities and its product offerings to encroach on some traditionally B2B markets like automotive aftermarket parts distribution. Like it or not, your business is being disrupted by, and in competition with, the Earth's largest retailer and marketing-savvy media company. - John Giangrande, Automotive Aftermarket Industry Leader, Fortna Inc.

View Technologies Issues Pair of Smart Antennas

February 24, 2016

View Technologies

View Technologies has made commercially available the Echo 300 and Echo 302 smart antennas for capturing real-time data for items incorporating RAIN RFID (Passive UHF) tags in retail, manufacturing and logistics.

Intellichief Offering New Document-Capture App

February 23, 2016

IntelliChief LLC

Intellichief LLC, a provider of automated document-management and workflow applications, has announced the advanced release of Enterprise Capture, the front-end document-capture component of the Intellichief enterprise content management (ECM) system.

Growth in Global E-Commerce Logistics May Approach 10 Percent in 2016-2020 Period

February 23, 2016

Technavio

The global e-commerce logistics market is expected to grow at 9.69 percent through 2020, primarily because of growth in the cross-border e-commerce market, which is expected to increase at a rate of more than 28 percent worldwide.