Automotive

Fortune 100 Manufacturer Sees 85% Customer Service Improvement in Under 3 Months

April 20, 2012

Challenge: Improving the experience of customers is the goal of every supply chain - and a smooth, transparent order process is critical to that experience. As a Fortune 100 manufacturer known for quality, our client had to ensure their customers had the best experience possible, which meant gaining greater control and visibility over their order process to pinpoint and prevent problems.

Company Fully Automates Transportation/Inventory Management: Net Savings $500K / Year

April 20, 2012

Challenge: Our client chose to take back control of its transportation operations by implementing IBM Sterling Transportation Management System (TMS). The company had used a 3PL but faced slow communication with vendors and carriers and insufficient information about pick-up times was leading to a surplus of safety stock levels.

Specialized TMS Benefits Shipper and Its Multiple Carriers Alike

April 20, 2012

Challenge: An SMC Â³ customer needed to conduct a strategic bid for $20 million in annual LTL freight shipments encompassing 140,000 shipments from four of its operating divisions. The volume of freight data represented 58 origins with 59 lanes out of each origin. The customer also needed to convert from a 13-year old base rate, to streamline the transportation operations from a merger.

Customized VMI Template + SaaS Architecture = Client Success!

April 20, 2012

Challenge: Before our client moved to Datalliance, they recognized that their older VMI system was becoming a limitation as more of their customers became interested in VMI. That system required considerable time commitments from IT, sales, and customer service to bring new customers on board. The client realized that they couldn't expand the program at the required pace. The ability to implement VMI quickly and effectively with a broader range of customers was critical to their success, but we needed to find a better approach.

Integrated Business Software Solution Saves Labor Hours, Reaps Significant ROI

April 20, 2012

Challenge: During their start-up years our client lacked an integrated business software solution to accurately track job hours and material costs. As a result, our client was grossly undercharging for their services, resulting in year-over-year profit loss.

One Excellent Wireless Replenishment Solution, A Lot of Moving Parts

April 20, 2012

Challenge: Our client manufactures six different varieties of transmissions totaling more than one million units per year for several global automotive brands. Serving their broadly dispersed and diverse customer base requires the constant movement of many different parts to the assembly area, which must be well orchestrated to avoid delays associated with excess movement, or the cost associated with storing excess work-in-process inventory.

Importer Makes Good on Non-Compliance Penalties with Product Visibility Support

April 20, 2012

Challenge: Our client approached CDM with a problem related to product visibility and compliance. Our client had just received a penalty notice from CBP regarding non-compliance of importer security filing. Our client had outsourced the importer security filing to a third party and because of the erroneous filings; our client was stuck with handling and mitigating the CBP penalties.

One Solution Optimizes Usability, Visibility, Reporting & Workflow for Freight Management

April 20, 2012

Challenge: In a highly competitive transportation market, with growing demands from all parties in the supply chain, transportation solutions become more individual and complex. Therefore, trustworthy and flexible logistics is more in focus now than ever before. Four Soft is empowering an international freight management company with the power to act according to their customers' individual needs.

Seamless Roll-Out: From Centralized Inventory Management to Globalized Aftermarket Supply Chain

April 20, 2012

Challenge: In the construction equipment industry, service parts availability is critical. Before working with Syncron, our client's dealer supply chain was fragmented with each dealer being responsible for their own inventory management. It was difficult for our client to get visibility or control of the supply chain to ensure high service levels for their end-customers, with inventory overstocking, obsolescence and emergency orders creating huge unnecessary costs.

ERP System Brings 95% Savings, 100% On-Time Delivery with Single-Source Solution

April 20, 2012

Challenge: Meticulous in manufacturing performance and nimble in the ability to optimize plant and supply chain operations are the requirements for our client to meet a diverse range of customer specifications and shipment protocols. With a bar coding software that used up to 12 different databases, and a manual import/export process between EDI and the multiple vendor solutions that made up their ERP application, their system did not support their goals for flexibility and efficiency.