Today's consumer is a lot different than the consumer of 5 years ago, or even one year ago. Consumers today are making purchases both on and offline, through mobile devices, and even social channels from all over the world. Retailers are transforming their business strategies to engage these consumers, wherever they are, but not every retailer is seeing the payoff for their efforts.
Challenge: A global solution provider for the glass container industry with production locations in Sweden, United States, China and Malaysia wanted to continually drive customer satisfaction and maintain a competitive advantage through established quality initiatives throughout the supply chain. However, the company realized that they were managing critical quality processes with separate regional systems, communicating issues via email, which has resulted in a network of disparate systems that lacked the global visibility needed.
Although back-to-school shopping started earlier this year, families are slowly tackling their supplies lists. According to the National Retail Federation's annual survey conducted by Prosper Insights & Analytics, the average family with children in grades K-12 has completed almost half (48 percent) of their shopping as of early August, slightly down from last year (50 percent).
The discrete manufacturing industry is entering a new era. Major technological advancements have inspired innovations right through the supply chain, from robotics to 3D printing, automation to autonomous cars. This has exponentially expanded the choices available to consumers, both in the range and selection of products and sellers, but also in their ability to dictate when and where they purchase and receive their goods. The customer is now in charge.
Behind the scenes of the world's leading industrial products companies, a profound digital transformation is now underway. The industrial manufacturing sector is no exception. Companies are digitizing essential functions within their internal vertical value chain, as well as with their horizontal partners along the supply chain. In addition, they are enhancing their product portfolio with digital functionalities and introducing innovative, data-based services.
The logistics industry has a recruiting problem. It's huge, making up 8.5 percent of GDP, and growing fast. But to most job seekers, it's misunderstood - or invisible. How can a $1.3tr industry, getting bigger every year, be hidden in plain sight?
The latest supply-chain news, analysis, trends and tools for executives in the consumer packaged goods industry. Learn how consumer packaged goods companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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