E-Commerce/Omni-Channel

U.K. Consumers Prefer Free Over Fast Delivery, Report Says

August 8, 2017

There is a mismatch between what retailers and consumers perceive as a preferred shipping option, according to a report.

FedEx to Skip Holiday Surcharges for Most Orders

August 8, 2017

The Wall Street Journal

FedEx Corp. said it won't charge additional fees for most orders during the holiday season, in contrast with United Parcel Service Inc., undercutting its main rival as they battle for e-commerce customers.

Thousands Line Up to Work for Amazon

August 8, 2017

The Washington Post

Amazon's one-day plan to hire 50,000 warehouse workers could shake up the labor market, economists say.

Half of Customers Will Abandon Brands Due to Poor Experience, Study Shows

August 7, 2017

MultiChannel Merchant

Almost half of North American and European consumers surveyed by the Chief Marketing Officer (CMO) Council say they will abandon a brand and take their money elsewhere if they continuously encounter a poor, impersonal or frustrating customer experience across channels of engagement.

For Mall Stores, Back-to-School Shopping Can't Come Soon Enough

August 4, 2017

Los Angeles Times

The $84bn back-to-school shopping season is back just in time as far as beleaguered mall merchants are concerned.

Amazon Is Under Investigation for Selling Goods to Iranian Embassy, Others

August 4, 2017

The Washington Post

Amazon.com is under federal investigation for possibly violating U.S. sanctions on Iran, the online giant said in a recent filing with the Securities and Exchange Commission.

Wal-Mart's New Feature Aims to Simplify Online Reordering

August 3, 2017

RIS News

Wal-Mart's latest digital move will make reordering frequent purchases easier for its online shoppers. The retailer recently announced an "Easy Reorder" feature, which registers Wal-Mart purchases and saves them to a shopper's purchase history.

Here Are the Top Global Innovations in RFID for Retail

August 3, 2017

RFID Journal

While the on-demand economy has led to many brick-and-mortar stores declining, NXP Semiconductors reports that omnichannel services continue to grow. Smart supply chain management with advanced tracking and monitoring capabilities enabled by RAIN RFID support both short- and extended-range communication, NXP reports, and are empowering retailers to address a multitude of new use cases.

Amazon's Prime Now Singapore Launch Sets Stage for Alibaba Turf War

August 3, 2017

Air Cargo World

Amazon's Prime Now is now available in Singapore, offering its signature free two-hour delivery. The launch is the e-commerce giant's first foray into Southeast Asia.

UPS Expects Retailers to Pay Up for Christmas Deliveries

August 2, 2017

The Wall Street Journal

United Parcel Service Inc. expects most retailers to agree to higher shipping prices during the weeks leading up to Christmas, which it says are necessary because of the glut of online orders.

E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.