At the height of their love affair, Bridget Henry visited online clothing store ModCloth's app every day. It wasn't just the clothes with a vintage and quirky vibe that the 26-year-old liked, it was the story.
The success of logistics service providers (LSPs) rises and falls with the ever-shifting strategies of the manufacturers, suppliers and retailers that make up their customer base. Today, outsourcing is on the ascent. But can LSPs keep supporting the demand?
Melanie Lichtfeld, owner of a Madison, Wis.-based plumbing company, used to tell customers they could wait weeks to buy their new kitchen sink from a local supplier. Now she orders the parts she needs on Amazon.com and they arrive two days later.
It's no secret that Amazon is the greatest disruptor in the history of retail. The question is, how can traditional retailers, even very large ones, compete against a giant that can plow hundreds of millions into warehousing, order fulfillment and delivery? Customer satisfaction - and possibly the survival of many retailers - rides on the answer.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
Subscribe to our Daily Newsletter!
Timely, incisive articles delivered directly to your inbox.