There's a shift happening in the parcel market in favor of shippers, says Robyn Meyer, senior vice president of parcel strategy and solutions with Transportation Insight.

When it comes to delivering consumer goods, brands and retailers strive to meet ever-higher expectations of service excellence. Now those standards are filtering into the business world as well.

Following are some innovative supply chain strategies for propelling businesses toward success.

Highly seasonal demand across its network of warehouses left  this large e-commerce provider with a choice: Invest in a system that operates under capacity for most of the year, or one that can’t meet the peak volume. 

With the omnichannel becoming the standard for fulfillment, decisions on allocation and replenishment become far more complicated than just meeting demand at the store level. 

Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.

Josh Dunham, chief executive officer of Reveel, describes four best practices that parcel shippers are employing in their relationships with carriers today.

While demand has dropped since then, the innovations remain, says Jakki Krage Strako, chief commerce and business solutions officer with the U.S. Postal Service.

Digital customer engagement has emerged as a pivotal factor in maintaining a competitive edge, by improving the delivery experience, capturing customer feedback and reducing delivery costs.

The lawsuit pits Amazon against Khan, who published a paper while a Yale law student, arguing that antitrust laws had failed to stop Amazon from amassing power over its customers.