E-Commerce/Omni-Channel

For E-Tailers Today, the Box Is as Important as Its Contents

June 27, 2016

In the world of e-commerce, the packaging is more than just a box. It's meant to "inspire and inform" consumers.

U.S. Manufacturing Continues to Invest in Automation

June 24, 2016

Despite the economic slowdown in the industrial sector over the past year, the incidence of actual and planned automation investment is very high in American manufacturing, according to a report from the MAPI Foundation.

Mobile May Be King at Target, But Retailer Still Believes in In-Store Experience

June 22, 2016

CRM Daily

Target intends to keep investing heavily in customer experience technology, but mobile is playing a critical role.

Walmart Sells Online Operations in China to JD.com

June 22, 2016

Fierce Retail

Walmart has formed a strategic alliance with JD.com that includes the sale of its online operations in China.

Minimum Order Thresholds Drive Third of U.K. Online Consumers to Other Retailers, Study Says

June 22, 2016

JDA

Nearly a third (31 percent) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro Customer Pulse 2016 Report conducted by YouGov.

ProShip Inc. Partners With Manhattan Associates

June 21, 2016

ProShip Inc.

ProShip, Inc. has announced a partnership with Manhattan Associates, Inc.

Puttin' the Brakes on Online Shopping?

June 21, 2016

Fierce Retail

The growth of e-commerce may be slowing, as a majority of U.S. shoppers say they don't plan to increase their online spending over the next three years, a new report found.

Staples Tests Same-Day Delivery in Some U.S. Cities

June 20, 2016

Fierce Retail

Staples is adding same-day delivery in major metropolitan areas with a new service called Staples Rush. The program is a test for the chain.

Salesforce: Brands Must Harness Technology to Build Loyalty

June 17, 2016

CRM Daily

If you think that most consumers prefer shopping online these days, you might want to think again. Most consumers still prefer to buy their goods the old fashioned way, in brick-and-mortar stores if price isn't a factor, according to a new study on consumer buying patterns from cloud CRM (customer relationship management) giant Salesforce.

Sales of Online Fraud Detection Solutions to Soar, Study Says

June 16, 2016

Juniper Research

E-commerce merchants and financial institutions will be investing heavily in online fraud detection solutions over the next five years, with annual spending reaching $9.2bn by 2020, up by 30 percent on current levels.

E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.