The joint venture between Sony Corp. and Ericsson AB seeks a competitive edge in the mobile-phone market. The solution: revamp the handling of returns and repairs.
An Aberdeen survey finds that while the multiple-channel approach leads to success more often than not, the internet and call centers support the primary delivery vehicle-the store.
Inconsistencies in product information are significant contributors to supply chain inefficiency. Data synchronization, both internally and with trading partners, can help companies achieve and maintain one version of the truth.
A leading electronic components distributor, now offering logistics and supply chain management services, argues that the industry is too specialized for 3PLs with only general expertise.
The latest supply-chain news, analysis, trends and tools for executives in the technology and electronics industries. Learn how high-tech and electronics companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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