Analyst Insight: For the past 13 years we've studied metrics used in DCs across the U.S. During that time we've shared benchmarking data, reporting how some of the best firms use metrics to improve performance. Yet, gaps still exist - and bridging them can lead to greater performance gains. For the past two years, we have been examining how companies are using metrics to align to the strategic objective. The results have been surprising! - Donnie Williams, assistant professor of logistics and supply chain management, Georgia State, and Karl Manrodt, professor of logistics and supply chain management, Georgia State

Analyst Insight: The sharing economy has been disrupting and transforming industries, with companies like Uber disrupting the taxi industry and Airbnb disrupting the hospitality industry. Now, even the very mature space of warehousing is in the process of disruption as warehouse-sharing platforms emerge that are providing benefits to both shippers and facility owners. - John Santagate, research manager, IDC

Analyst Insight: The 9th Annual BCI/Zurich Supply Chain Resilience Report categorically said last year that ineffective management of supply chains is leaving organizations open to severe disruptions and large financial negative impacts. The report also states that almost 75 percent of companies have experienced one disruptive event and that many more experienced multiple risk events in 2016. Why? The report concludes that organizations are still not ensuring adequate supply-chain visibility upstream and downstream. - Gregory Schlegel, executive-in-residence, Center for Supply Chain Research, Lehigh University

Analyst Insight: Today more than ever, logistics professionals are at the forefront of designing new transportation and distribution solutions to support ever-changing fulfillment requirements. In today's competitive B2B and B2C markets, logistics is feeling the pressure of responding to changing demand patterns, shorter lead times, and smaller orders. Responding to today's customer-driven demands requires much more agile solutions versus traditional logistics networks. - Valerie Bonebrake, senior vice president, Tompkins International

Analyst Insight: The term supply-chain visibility means different things to different folks. Interestingly, it's something that everyone knows they need more of, but very few organizations have a handle on. This will change rapidly between now and 2020. Supply-chain visibility is having an increasing impact on customer relationships and buying decisions. - Bryan Nella, senior director of corporate communications, GT Nexus

Analyst Insight: Full supply-chain visibility has been a top three goal of supply-chain managers for more than a decade. The ability to see your inventory, customers' orders, and financial transactions, as they move through every node in the supply chain is paramount. This enables opportunities to optimize inventory position, route shipments more efficiently, truly collaborate - not just cooperate - and communicate with customers to provide world-class service. - David Meyers, principal, Tompkins International