The U.S. regulator the Federal Trade Commission is engaged in a lawsuit against the company, accusing it of anti-competitive practices – something Amazon has denied.

400 Macy’s employees working in the state of Washington are planning strike actions Black Friday after 96% of workers voted in favor of striking back in October 2023.

Between October 1, 2023 and November 11, 2023, the average number of recorded theft reports increased to 66 reports per week.

Brick-and-mortar retailers are seeking out hi-tech ways of tracking the habits of flesh-and-blood shoppers while they’re in their stores.

Jeremy Tancredi, partner and leader of the Supply Chain Practice of West Monroe, recalls the plight that merchandisers found themselves in when they responded to a surge in demand during the pandemic, only to be left with excess inventory and capital equipment when it was over.

In the ever-evolving landscape of retail, mobile shopping has become the primary touch point for many customers.

Mike Graves, vice president product management with Pierbridge, a WiseTech Global company, describes the stages of a model that enables shippers to adjust to unexpected ups and downs of demand.

Two-thirds of the 30 retailers analyzed had inventory turnover rates below their peers, which indicates excess stock and/or slow sales.

Walgreens said that its new initiative will make the management of online orders more efficient by creating a single system for handling goods.

Customers’ expectations for delivery are always moving toward freer and faster, and for retailers, it can feel like the goalposts are constantly moving. Crowd-sourced delivery can help.