Challenge: Our client was looking for a single, centralized solution to harmonize their transportation planning and execution processes. With business operating units in US, Europe, China and Brazil, they had been using different, customized software solutions to manage fragmented transportation practices at each and realized they were hemorrhaging costs on transportation spend, freight bill settlement, operational overhead, and IT support.
Challenge: Our client is a unique and well-positioned specialty retailer in the wedding gown industry, competing in a large and stable industry with over 300 stores in the United States and Canada, but back in 2005 their business was outgrowing their capacity, they were at a crossroads regarding how to grow, design, improve and optimize their operations.
Challenge: The sourcing team within a global marine engineering firm was challenged with standardizing its temporary personnel procurement process, specifically for crew staff for its fleet of 100 maritime vessels. As the team collected global requirements, it became clear that a number of factors would add complexity throughout the process, as there were 34 different staffing vendors with multiple compensation frameworks fulfilling the 46 crew positions utilized in 9 geographical regions.
Challenge: Adopt a solution that can be easily rolled out to buyer and category manager desktops throughout the organization, plus scale across other departments in the enterprise.
Challenge: One of the world's largest snack companies needed a rapid deployment consisting of JDA WMS and Cloud Services for a new 3PL site. The customer did not have the technical WMS expertise nor the hardware infrastructure.
Challenge: A large wireless infrastructure solutions experienced a loss of operations visibility and control after outsourcing its manufacturing. Disconnected supply and demand plans and an antiquated forecasting tool left forecast elements out of sync by two or three months in some cases.
Challenge: A U.S. retailer of outdoor recreational equipment needed a solution for managing its Canadian ecommerce operations. Specifically, the retailer wanted an IT solution to ensure compliance with all customs and brokerage fees, along with all other billing and processing services. The retailer also needed a guaranteed delivery solution for Canadian customers.
Challenge: A leading U.S. electronics retailer successfully entered the Canadian ecommerce market, only to face higher-than expected brokerage fees, and maximum customs charges.
Challenge: A U.S. guitar manufacturer faced challenges in reaching its Canadian customers. Both U.S. and Canadian regulators had concerns with the guitars' components. The company was assessed 'per product' inspection fees, and its Canadian customers were required to pay import duties and complete customs documentation. And, a high level of damage was sustained during transit.