Managing Field Reps, Distributed Personnel Is Difficult and Often Unsatisfactory August 11, 2010 McKinsey Quarterly
China Is a Market Unto Itself, and Global Companies Need to Recognize That July 6, 2010 McKinsey Quarterly
Complexity Is Problematic, Alright, But Which Complexity Are We Talking About? May 27, 2010 McKinsey Quarterly
Japanese Consumers Evolve, and Strategies for Reaching Them Must as Well April 14, 2010 McKinsey Quarterly