Give Congress credit for finally coming to agreement on a new surface transportation bill, after months of acrimonious debate and nine extensions of the old funding law, known as SAFETY-LU. The fact that the Senate and House of Representatives could agree on anything at all is, I suppose, reason to applaud, especially given the toxic atmosphere that chokes the political scene today. And this new measure is something more than a "kick-the-can-down-the-road" effort, given that it maintains current highway funding levels until September 2014.

Companies dream of one cohesive supply chain that can harmonize information and business processes worldwide. But what if your customers' needs in regional markets are so different as to make that dream impossible?

One could imagine European bankers emitting a collective sigh of relief over the latest election results in Greece, whose citizens last week gave a narrow edge to the conservative New Democracy party. In the process, they ratified the controversial $220bn bailout plan that is intended to keep Greece in the eurozone and avert economic disaster throughout the European Union.

You've seen it in movies, and possibly in real life as well. A desperate gambler, down to his last chance, stakes everything he has on one play. And while the scene makes for great drama, it rarely goes well. The lesson: never bet the store.

The maker of sophisticated medical equipment had reached a "plateau" in its efforts to boost customer service and optimize costly inventory within its global operation. Then it found a way to climb higher.