With $12bn in brand revenue, Ralph Lauren was facing the challenge of coping with rapid growth, both at the wholesale and retail levels. Complicating matters were the apparel leader's broadly diverse customer base, geographic coverage and product array.
Analyst Insight: 2011 marked a watershed year in the way supply chain managers conceived of global practice. Natural disasters that shook up traditional global sourcing coupled with a growing willingness to rethink the value of lowest piece-part pricing led companies to reassess what it means to operate efficient, effective supply chains. Companies are rethinking and reconfiguring supply chains to be more rational, regional, practical, low in total cost and risk, and high in fostering quality and customer value - moving toward rational, lean value streams. - John Shook, chairman and CEO, Lean Enterprise Institute
Analyst Insight: It is common for high-tech companies to have established processes to ensure they are not overly dependent on too few suppliers. Far less common are processes or intelligence to ensure they are not overly dependent on a specific geographic region. But recent events have pushed the issue of risks from geographic concentration of the supply base to the forefront. - Bill McBeath, Chief Research Officer, ChainLink Research
Analyst Insight: Supply chain organizations over the past several decades have experienced the structural pendulum as it has swung from one extreme of specialization and parallel silos of expertise to another of all generalists with relatively limited experience in a number of organizations. New findings from a number of highly regarded supply chain organizations and research enterprises show the need for a balanced approach of specialists and generalists for truly world-class performance. - Michael G. Hasler, Ph.D., The University of Texas
Analyst Insight: The generally low-margin and high-waste food & beverage sectors will continue to increase their technology investments in 2012. Traceability, quality and fulfillment technologies are emerging with strong ROI, though compliance and traceability get much of the attention. No doubt global regulations on food safety may be somewhat of a catalyst, but companies say that the benefits are what really drive their investments. - Ann Grackin, CEO, ChainLink Research
Analyst Insight: Central Eastern Europe (CEE) is developing into a lucrative market for ERP software integrators and solution providers. With economies in most CEE countries undergoing structural changes and modernization across a variety of industries, there is a growing need for more robust enterprise information technology infrastructure. The demand is increasing across multiple industries, especially in manufacturing, utilities and the public sectors. - Viktoria Sadlovska, managing director and CRO at Prameya Research
Analyst Insight: Food and beverage manufacturers have the distinct advantage (or detriment, depending on how you view it) of often having direct access to the customer. In today's more open, collaborative, social world this can reap major benefits of understanding one's customer base and responding to its needs. On the flip side, food and beverage manufacturers are susceptible to a major downfall simply from minor issues across its supply chain. Open or not, it's the new reality. - Simon Ellis, practice director, Supply Chain Strategies, IDC Manufacturing Insights
Analyst Insight: While 95 percent of consumer products companies talk about building the end-to-end supply chain extending from the customer's customer to the supplier's supplier, most of it today is only lip service. Why? The processes that made the CP company strong are the very same processes that need to change to drive growth, improve supply chain resiliency and power market share. - Lora Cecere, partner, Altimeter Group
Analyst Insight: In recent years, an increasing number of organizations have sought to make their supply chains more environmentally friendly. According to APQC's Open Standards Benchmarking in procurement, 48 percent of organizations initiated "green" procurement policies as of fall 2011. As organizations feel more pressure to monitor their environmental impact, they must consider the potential effect of enacting green procurement policies on their bottom line. - Becky Partida, knowledge specialist, APQC
Analyst Insight: The rapidly changing business environment has caused software evaluation to evolve, and organizations that do not realize those shifts will be left with inadequate solutions and an increased chance of IT failure. These new trends have complicated an already difficult software evaluation process due to cloud, SaaS, IaaS, PaaS, SOA and Web 2.0 technologies. - Keean Persaud, managing director, Eval-Source